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Support Engineer with FRENCH

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Support Engineer with  FRENCH

Provide technical support and troubleshooting services to end users who need assistance re computer hardware and/or software applications, mobile devices, network, etc.  
Log all service requests into the company service call tracking system
Record the problem description, including specific error messages and/or symptoms, any troubleshooting steps taken, and the result, and the solution to assist in/create knowledge base logs
Follow-up on closed service requests to insure customer satisfaction
Assist in training initiatives to new and current employees
Qualification / Profile
Strong command of English
Eager to learn new technologies

Our offer
Full time job, stability of employment and ability to work 100% from home
Competitive salary package with attractive language bonus
Intensive training
Clearly defined ITIL-based career paths, with transparent criteria
Flexible benefits package (you can choose from such items as MultiSport card, cinema tickets, vouchers for various shops and restaurants, holiday booking discounts and much, much more)
Premium private medical healthcare, which includes dental care and insurance policy for international travel
And up to 4 extra days of paid holidays per year!

Support Engineer with FRENCH

Please include permit for processing personal data in CV as following:

In accordance with art. 6 (1) a. Regulation (EU) 2016/679 of the
European Parliament and of the Council of 27 April 2016 on the
protection of natural persons with regard to the processing of personal
data and on the free movement of such data, and repealing Directive
95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I
agree to have my personal data proceeded for the purposes of current and
future recruitment processes in PERSONNEL AND MEDIA SOLUTIONS SC




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