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Deskside Support Technician/ IT Support

Opis oferty pracy

Pozostałe Programista

Location Krakow or Warsaw
Stationary work
7000 – 8000 PLN gross
Working hours Monday – Friday 8 hours
People with 1-2 years of experience in a similar position, working hours: Mon-Fri 8-18 (8 hours a day), 100% stationary work.

Key Responsibilities:
ITSMS Tool Set (Ticket Management Software)
Properly tracking incidents and calls on time
Responding to service and computer-related calls
Relocation of workstation and peripherals as required
Providing the required equipment (installing and configuring equipment, cables, sockets and all other equipment) IMAC (installing / moving / adding / changing)
Diagnosis of printer and other device failures
Provision of installation services and updating of supported hardware and software
Support for key engineering applications used in the company

Windows 10 and MAC OS error solving capability
Proficiency in Microsoft Office 2016/2019 / Office365 Suite
Proficiency in cooperation Tools Zespół / Skype / Zoom
Basic knowledge of Microsoft Active Directory, Microsoft Group Policy Objects
Understanding antivirus protection software and VPN solutions
(Desktops / Laptops) – Hardware and software troubleshooting
Some experience in operating the equipment is required, incl. installing memory / hard drives
Basic skills and knowledge in solving network problems
Experience with Apple products (MacOS / IpadOS / IOS)
Experience with support for mobile devices (IOS / Android)
Proficiency in „Remote Worker” technology, accessibility problem-solving skills

Our offer:
Full-time job, job stability
Competitive remuneration package with flexible benefits (to choose from, among others MultiSport card, cinema tickets, vouchers to various shops and restaurants, discounts on holiday bookings and much, much more)
Premium private medical care that includes dental care and an insurance policy for international travel
And up to 4 additional days of paid leave a year!

Numer referencyjny


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